By using/ordering from nutsinbulk.ie you are showing that you agree with our Terms and Conditions. This policy does not affect your statutory rights.
Refunds & Returns Policy
You are entitled to a 14 days refund from the day you've received the products if:
* proof with pictures is required
We do our best to make sure that all products that leave our warehouse are in perfect condition, it is your responsibility to ensure that all the goods received are in perfect order (eg. expired, missing, damaged, smelly, stale). If you start using the products with any of the mentioned issues we are not responsible for the damage these issues may cause.
** We'll not refund or accept returns of any products that are opened or damaged by you, the customer.
We store only the minimum amount of information from you necessary to make a transaction. We never store your credit/debit card details. All credit/debit card payments are handled by our processor Stripe. Additionally, we use PayPal only for users who have an account with PayPal so they can pay without having to enter their credit card/debit card details.
We accept all types of cards and Pay with PayPal. We also accept cash on collection.
When you save your credit/debit card with us for future payments, we're not uploading/saving anything on our servers. We send all data encrypted to Stripe and in return, we receive a token which we use it for current or later payments.
If you are a customer on credit and you've agreed to charge your credit/debit card, all your statements will be cleared 3 days after the end of the month. An email notification will be sent to you 3 days prior to when the payments will occur along with the statement details. If you wish to stop a payment you need to notify us as soon as possible.
Note*: if the card provided has insufficient funds and you refuse to update your payment details, penalties and late charges may apply.
All prices are shown in Euro or British Pound and are inclusive of the current rate of Irish Value Added Tax (23%).
Food safety and hygiene is our top priority. We would also like to assure you that all goods are stored and handled in a professional and hygienic manner at all times.
Our products are packed in an environment which also handles nuts, peanuts, sesame, seeds, gluten, soy, milk and sulphured fruits.
All the nutritional information found on our website and labels are provided by the producers of the products, therefore we can not be held responsible for any misinformation that those may have.
To keep the reviews fair and honest without interference from an outside source all the reviews submitted through our website are written by our customers. When a customer submits a review/rating for a product or our services her/his email gets verified against our orders history. If that email exists in our database only then a review will be accepted in our system. Any customer who submitted a review previously cannot write another review in order to avoid duplication and interference with our rating system. If you wish for your review to be taken down please contact us and we will destroy it from our database within 30 working days.